Category Archives: reviews

Rocky Mountain Holidays™| Reviews

You should always research the travel company before you make a reservation with them.

We are proudly based in Beautiful British Columbia (BC) here in Western Canada which is currently one of the most heavily regulated Canadian provinces for travel companies. With this comes Consumer Protection BC, which by law, BC travel companies must be licensed with in order to offer you, the consumer, financial holiday protection. Our Consumer Protection BC licence number is 58516 or you can simply look us up by business or trade name. For those of you from the U.K. this kind of protection is similar to that of ABTA or ATOL.

rocky-peak Holidays | Rocky Mountain Holidays | BBB | A+

Another place to check out a North American business is the Better Business Bureau. We currently hold their highest rating of A+. Their ratings are based on a number of factors including time in business and consumer complaints.

Finally, the internet is a wonderful thing and you can easily find out a lot about a company by searching their company name online. If guests are not happy, they will likely complain online. If guests are thrilled with the service they receive, they will likely seek out review sites to let the world know about their positive experiences. If you can’t find anything on a company online, you have to ask yourself why.

rocky-peak Holidays | Rocky Mountain Holidays | 5-stars

We are thrilled that we are currently rated 5 stars on www.reviewcentre.com, this is their highest rating.  We are grateful that our satisfied guests have taken the time to review us online through various sites. If you were one of those guests who reviewed us, thank you!

Reviews for Rocky Mountain Holidays (rocky-peak Holidays)

We understand that most guest’s decision on who to book with is price – this is the bottom line for most and we understand this by keeping our rates competitive. We take care of our guests from your initial contact with us through to your feedback when you return and so you can always be rest assured, you will be taken excellent care of when you book through Rocky Mountain Holidays™, a trade mark of rocky-peak Holidays Ltd.

Thank you for choosing us!

Rocky Mountaineer Vacations 2013

Rocky Mountaineer 2013 packages are now available to book with Rocky Mountain Holidays.

For 2013, there are less vacation package options due to the fact that a lot of packages can easily be customised making some of the current 2012 packages redundant.

The new Rocky Mountaineer Coastal Passage Route – 2013:

Rocky Mountaineer Coastal Passage Route - 2013

The most exciting addition is the new Coastal Passage Route from Seattle which connects to Vancouver then onto Banff or Jasper in the Canadian Rockies. There is currently only one departure date set in August 2013 which means that this debut route will likely book up quite early.

The Fairmont Chateau Lake Louise

Another addition for 2013 is the option to board and disembark the Rocky Mountaineer train in Lake Louise (as well as Banff as before) in Banff National Park. This provides us with more customisation options based on guest preferences.  The station is located just southwest of the Lake Louise Village, and less than 5 km northeast of the Fairmont Chateau Lake Louise. The address is: 200 Sentinel Road Lake Louise, Alberta T0L 1E0. View Map

Motorcoach transfers will be available to and from the Fairmont Chateau Lake Louise, and are included on all packages except 2 day rail-only. For guests departing from Lake Louise, please note that all check-ins will be at the Fairmont Chateau Lake Louise, and NOT on the station platform or at the station itself.

Rocky Mountaineer SilverLeaf Service - 2013

After the successful introduction of the onboard SilverLeaf service in 2012, the Rocky Mountaineer will also be offering this service on the Vancouver to Jasper two (2) day “Journey through the Clouds” route. SilverLeaf service will not be available onboard the Rocky Mountaineer route between Whistler and Jasper in 2013 and could potentially be introduced in 2014.

Rocky Mountaineer GoldLeaf Deluxe Service - 2013

For the most luxurious accommodation option, this has been rebranded as “GoldLeaf Deluxe Service”. This allows us to book more than just Fairmont properties, such as the Four Seasons brand in this deluxe accommodation category, without conflicting with the Fairmont branding.

Cruise terminal transfers will be included with all Rocky Mountaineer rail and cruise packages in 2013.

Other than on packages connecting to Coastal Passage route, Holland America’s Oosterdam cruise from Seattle up to Alaska has been removed in 2013.

The Rocky Mountaineer city stops will not be available in 2013.

Rocky Mountain Holidays now have all of the 2013 Canada rail vacation packages for download along with early-bird pricing and promotions.

Thanks for reading and don’t hesitate to message us direct with any questions you may have. For reservations, we recommend you book direct with Rocky Mountain Holidays, an A+ rated business with the Better Business Bureau (their highest rating) and licensed with Consumer Protection BC for financial protection.

Safe travels 🙂

 

 

What’s happened to the Kicking Horse Powder Express?

I can’t tell you how many calls and emails we have received over the past few weeks from return and new guests regarding the Kicking Horse Powder Express. There seems to be a lot of confusion over what the Kicking Horse Powder Express is this season. Where has it gone? What has replaced it? How much does it cost? We have already spent a lot of time answering these questions and to make it easier and to save us some time answering individual calls and emails regarding this topic, here are some questions and answers below.

All of our guests seem disappointed and frustrated about these changes. Feel free to comment on this post as we would like to hear your thoughts.

Okay, let’s start with the questions and answers below:

1) Is the Kicking Horse Powder Express operating this season?

The Kicking Horse Powder Express with the dedicated return transportation and lift pass included at a rate of about $100 including all tax is no more.

2) Is there a replacement to this service?

Yes. There is a scheduled service which is about $100 plus tax return for just the transportation and in addition to this, you must purchase the lift pass. There is no discount on the lift pass – you must pay full price making this ski-away day quite pricey compared to the old service.

3) How is this service different?

This service is not a dedicated Powder Express ski shuttle as in previous seasons. It is a scheduled service connecting Canmore, Banff, Lake Louise, Golden and Kicking Horse Mountain Resort. The advantage of the scheduled service means that minimum numbers are not required.

The return time of 3:30pm means that you do not get to enjoy a full ski day on the mountain but you do have the convenience of catching a one way shuttle for a reasonable price.

4) What is the schedule for this new service?

This is the new schedule correct as of today:

FROM CANMORE / BANFF / LAKE LOUISE / GOLDEN TO  KICKING HORSE

Depart Canmore 5:30
Arrive in Banff 6:00

Depart Banff 6:15
Arrive in Lake Louise 7:15

Depart Lake Louise 7:30
Arrive Golden (Prestige Inn) 8:50

Depart Golden 9:00
Arrive Kicking Horse (Glacier Mountain Lodge) 9:30

FROM KICKING HORSE TO GOLDEN TO LAKE LOUISE / BANFF / CANMORE

Depart Kicking Horse (Glacier Mountain Lodge) 15:30
Arrive Golden (Prestige Inn) 16:10

Depart Golden 16:10
Arrive Lake Luoise 17:40

Depart Lake Louise 18:00
Arrive Banff 19:15

Depart Banff 19:45
Arrive Canmore 20:00

5) When does the above new service operate?

Daily: December 20th, 2011 through March 31st, 2012.

6) Are there other ski-away options out of Banff?

Yes, the Panorama ski bus is operating again this season with a minimum of 4 required to guarantee a departure. We are finding most guests are booking this ski-away day instead this season to experience another ski resort in the Canadian Rockies at a fraction of the cost.

7) Will the original Kicking Horse Powder Express be offered for the 2012-2013 season?

We have no idea but hope so! If it does, we will be sure to get the word out!

❓ How do I book this new service?

Contact Ski Holidays Canada.


Happy Holidays to you all and thanks for reading. We hope that we have answered your questions okay? Remember to visit www.SkiHolidaysCanada.co.uk for ski package deals and specials.

Looking forward to your comments!

Reference Page – Travel Resources

The tour operator rocky-peak Ski Holidays has a travel resource reference page which has numerous external travel resources and directories to help you plan your getaway. Some of these links include official government sites for unbiased descriptions and reviews.

If you require more information, or you would like to recommend a travel resource to be listed, please contact rocky-peak Ski Holidays.