Category Archives: warning

Rocky Mountain Holidays™| Reviews

You should always research the travel company before you make a reservation with them.

We are proudly based in Beautiful British Columbia (BC) here in Western Canada which is currently one of the most heavily regulated Canadian provinces for travel companies. With this comes Consumer Protection BC, which by law, BC travel companies must be licensed with in order to offer you, the consumer, financial holiday protection. Our Consumer Protection BC licence number is 58516 or you can simply look us up by business or trade name. For those of you from the U.K. this kind of protection is similar to that of ABTA or ATOL.

rocky-peak Holidays | Rocky Mountain Holidays | BBB | A+

Another place to check out a North American business is the Better Business Bureau. We currently hold their highest rating of A+. Their ratings are based on a number of factors including time in business and consumer complaints.

Finally, the internet is a wonderful thing and you can easily find out a lot about a company by searching their company name online. If guests are not happy, they will likely complain online. If guests are thrilled with the service they receive, they will likely seek out review sites to let the world know about their positive experiences. If you can’t find anything on a company online, you have to ask yourself why.

rocky-peak Holidays | Rocky Mountain Holidays | 5-stars

We are thrilled that we are currently rated 5 stars on www.reviewcentre.com, this is their highest rating.  We are grateful that our satisfied guests have taken the time to review us online through various sites. If you were one of those guests who reviewed us, thank you!

Reviews for Rocky Mountain Holidays (rocky-peak Holidays)

We understand that most guest’s decision on who to book with is price – this is the bottom line for most and we understand this by keeping our rates competitive. We take care of our guests from your initial contact with us through to your feedback when you return and so you can always be rest assured, you will be taken excellent care of when you book through Rocky Mountain Holidays™, a trade mark of rocky-peak Holidays Ltd.

Thank you for choosing us!

Travel Disruption Advisory – June 07 2012

A mudslide 60km west of Golden, British Columbia in Glacier National Park has caused a full closure of of the TransCanada Highway #1 in both directions between Revelstoke and Golden. Road crews are currently working to clean the highway and confirm it is safe for travel.

Additionally, heavy rains have resulted in weakened rail tracks resulting in the cancellation of Rocky Mountaineer rail service between Banff and Kamloops and have been replaced by coach transfers. Meals are being provided by a lunch stop at Fairmont Jasper Park Lodge and at several rest stops along the route to Kamloops or Banff. Coaches are arriving in Kamloops and Banff at approximately the same time as the scheduled train service normally does. Rocky Mountaineer will advise us when they expect the rail service will resume after inspection of the tracks.

*** UPDATE – 13:55 Pacific Standard Time ***

The tracks between Banff and Kamloops that had been blocked due to heavy rains in the area have now been cleared and Rocky Mountaineer’s full rail service has been restored in both directions.

TransCanada Highway #1 has also been cleared of debris and has been reopened for travel in both directions between Revelstoke and Golden, British Columbia.


The footage below of the Bow Falls in Banff was taken yesterday (June 06 2012)

Rocky Mountaineer Tax Increase 2010

Rocky Mountaineer Logo

With the introduction of the new Harmonized Sales Tax (HST) in British Columbia, Rocky Mountaineer Holiday packages will increase by up to 7%.

For those of you who are planning to book your holiday in Canada, or are about to book your holiday, be sure to read the following as you could save up to 7%. If you book and pay in full by the end of this month (April 2010), then you will only have to pay the standard Federal goods and services tax (GST) of 5%.


IMPORTANT ADVISORY – CHANGE IN CANADIAN SALES TAXES

The Province of British Columbia, Canada, has tabled legislation to introduce a Harmonized Sales Tax (HST) on goods and services, effective July 1, 2010. This tax will merge federal (GST) and provincial taxes (PST) into one single amount, the HST and will, unfortunately, increase the cost of your Rocky Mountaineer® Holiday by up to 7%.

The HST applies to all Rocky Mountaineer bookings with travel dates beginning in Canada after July 1, 2010.

Below summarises three options for consideration in the implementation of HST:

1. Bookings received prior to May 1, 2010 with a payment due date by April 30, 2010

Transitional rules allow bookings made prior to May 1, 2010 to be taxed under the old GST rules if the payment is due and paid for by April 30, 2010.

2. Bookings made after April 30th, for travel before July 1, 2010

Transitional rules allow bookings made prior as of May 1, 2010, for travel before July 1, 2010 to be taxed under the old GST rules.

3. Tax rate increases for bookings made after April 30th, for travel after July 1, 2010

The changes required to comply with the new HST will result in tax increases to an effective rate of 8% – 11% for Rocky Mountaineer bookings. Please note the following exceptions: Whistler Sea to Sky bookings all have a 12% tax rate, bookings with a cruise or VIA Rail component will have a tax rate determined by the originating province of the trip.


Please visit RockyMountainHolidays.com for more Rocky Mountaineer Tax Information.

Prevent conflicts with wildlife

They may sometimes appear unconcerned by our presence, but all park animals are unpredictable and potentially dangerous.

Keep your distance from wildlife

Always keep your distance.

Do not approach or entice wildlife. Use binoculars or a telephoto lens instead.

Remain at least:

– 100 metres (10 bus lengths) away from BEARS, COUGARS and WOLVES

– 30 metres (3 bus lengths) away from ELK, DEER, SHEEP, GOATS and MOOSE

Never leave food attractants out for wildlife.

Food attractants include:

– coolers (they are NOT bearproof!)

– food scraps or leftovers

– dishwater

– dirty dishes, pots or barbecues

– empty bottles, cans or wrappers

– toothpaste, soap or other toiletries

– pets

– pet food dishes (full or empty)

Be aware of your surroundings at all times.

Because it is impossible to predict how wildlife will react in any situation, avoiding encounters is the only sure way to keep people safe and wildlife wild.

– Always be on the lookout for animals or signs of their presence.

– Carefully supervise children whenever outdoors.

Source: Parks Canada

Canmore Bear Warning

EFFECTIVE 1200HRS THURSDAY AUGUST 13, 2009

A bear warning has been placed for the Larch Islands, in the Canmore Nordic Centre Provincial Park. Bears, including one grizzly bear with an ear tag transmitter, are travelling to and from the islands to feed on ripe berries in the area. The ripe berries will continue to attract bears to the area.

Berry Season is here!

Bears could be encountered anytime, anywhere. All users need to make plenty of noise, and be observant. Be especially vigilant when travelling through areas where ripe berries are present. Dogs, as always, must be kept on leash. Carrying bear spray is strongly recommended, not only here, but any time you venture out in to bear habitat. Using trails with good, open sight lines is preferred.

Conservation Officers will be monitoring daily. The warning will remain in place until further notice.